Pay Automatically From Your Bank Account
Tired of writing checks? Sign up for
AEP's automatic bill-payment option
through our partner, Direct Payment, and your bill will be paid from your bank account
each month -- automatically.
- No monthly withdrawal fee.
- There are no enrollment fees.
- No more checks to write or late charges to incur.
payment will appear on your bank statement, just as it would if you had written
- Continue receiving paper bills in the mail, or view your bill online.
- Allow 4-6 weeks to take effect.
Note: If you are already signed up for auto withdrawal through our paperless billing program, do NOT also sign up for auto withdrawal here, as it will cause duplicate payments to be drafted.
Enroll in Auto Withdrawal
When the program takes effect, a message will appear on your bill telling you not
to pay, as well as the day of the automatic withdrawal. You must continue to pay
your electric bill as before until that message appears.
Please contact your financial institution to confirm if an "ACH Authorization Form"
is required when the name on the electric bill differs from the owner of the bank
The withdrawal date is the payment due date shown on your bill. If you ever need
to change the withdrawal date shown on your bill or the bank account number from
which your payment is being withdrawn, please contact us at least four business
days prior to the scheduled deduction for assistance with these changes.
Direct Payment forwards your information to
AEP, where it is securely retained.