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Auto Monthly Withdrawal
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Pay Automatically From Your Bank Account

Tired of writing checks? Sign up for AEP National Accounts's automatic bill-payment option through our partner, Direct Payment, and your bill will be paid from your bank account each month -- automatically.

  • No monthly withdrawal fee.
  • There are no enrollment fees.
  • No more checks to write or late charges to incur.
  • Your AEP National Accounts payment will appear on your bank statement, just as it would if you had written a check.
  • Continue receiving paper bills in the mail, or view your bill online.
  • Allow 4-6 weeks to take effect.

Note: If you are already signed up for auto withdrawal through our paperless billing program, do NOT also sign up for auto withdrawal here, as it will cause duplicate payments to be drafted.

Please Note:

When the program takes effect, a message will appear on your bill telling you not to pay, as well as the day of the automatic withdrawal. You must continue to pay your electric bill as before until that message appears.

Please contact your financial institution to confirm if an "ACH Authorization Form" is required when the name on the electric bill differs from the owner of the bank account.

The withdrawal date is the payment due date shown on your bill. If you ever need to change the withdrawal date shown on your bill or the bank account number from which your payment is being withdrawn, please contact us at least four business days prior to the scheduled deduction for assistance with these changes.

Direct Payment forwards your information to AEP National Accounts, where it is securely retained.

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Try Paperless Billing Now

You already go online to do business with AEP National Accounts. Try paperless billing and you can:

  • Pay your bills online for free
  • Help the environment by using less paper
  • Enjoy convenience -- get online access to all of your bills

Thank you. You are signed up for paperless billing and will receive your bill notification via e-mail.

We're sorry. There was an error enrolling your account in paperless billing. For more information, contact the Customer Operations Center at (800) 672-2231.
In addition to your web password, this account has a privacy Security Code. The Security Code is a password you verbally requested with an agent for your electric account. Beginning January 7th the Security Code will be required to login. Please call our Customer Operations Center at (800) 672-2231 to verify or change your Security Code.