Tired of writing checks? Sign up for
AEP National Accounts's automatic bill-payment option
through our partner, Direct Payment, and your bill will be paid from your bank account
each month -- automatically.
Note: If you are already signed up for auto withdrawal through our paperless billing program, do NOT also sign up for auto withdrawal here, as it will cause duplicate payments to be drafted.
When the program takes effect, a message will appear on your bill telling you not
to pay, as well as the day of the automatic withdrawal. You must continue to pay
your electric bill as before until that message appears.
Please contact your financial institution to confirm if an "ACH Authorization Form"
is required when the name on the electric bill differs from the owner of the bank
The withdrawal date is the payment due date shown on your bill. If you ever need
to change the withdrawal date shown on your bill or the bank account number from
which your payment is being withdrawn, please contact us at least four business
days prior to the scheduled deduction for assistance with these changes.
Direct Payment forwards your information to
AEP National Accounts, where it is securely retained.