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One-Time Payment
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Make An Immediate One-Time Payment

If you need to make an immediate payment, AEP National Accounts has partnered with BillMatrix to process immediate payments online or by phone.

  • Payment method: checking account.
  • $2.95 service fee charged by BillMatrix.
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Please Note:

The service fee will be charged by the service provider, BillMatrix. While you will be paying your account with AEP National Accounts, the full amount of the fee is passed to BillMatrix as the provider of this service.

You will receive a confirmation code as proof of payment. AEP National Accounts will be immediately notified of your payment through an electronic memo posting to your electric account. Payments received prior to 4:00 p.m. EST will be posted to your account that evening. Those made after 4:00 p.m. EST, on a weekend, or on a holiday will post on the next AEP National Accounts business day. Posting schedules may vary on holidays.

Once you have used this service, you can check your AEP National Accounts account balances and initiate payments 24 hours a day, seven days a week. However, using this payment option one month does not obligate you to pay this way every month.

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Try Paperless Billing Now

You already go online to do business with AEP National Accounts. Try paperless billing and you can:

  • Pay your bills online for free
  • Help the environment by using less paper
  • Enjoy convenience -- get online access to all of your bills

Thank you. You are signed up for paperless billing and will receive your bill notification via e-mail.

We're sorry. There was an error enrolling your account in paperless billing. For more information, contact the Customer Operations Center at (800) 672-2231.
In addition to your web password, this account has a privacy Security Code. The Security Code is a password you verbally requested with an agent for your electric account. Beginning January 7th the Security Code will be required to login. Please call our Customer Operations Center at (800) 672-2231 to verify or change your Security Code.